FAQ

1. What is Bitcoin Butik?

Bitcoin Butik is a luxury jewelry brand inspired by the ethos of Bitcoin. We create elegant, high-quality pieces that embody the principles of durability, scarcity, and timeless value—just like Bitcoin itself.  

2. What materials do you use in your jewelry?

We use premium materials, including gold, silver, and other fine metals, ensuring exceptional craftsmanship and long-lasting quality. Each piece is designed to be both stylish and meaningful.  

3. Do you accept Bitcoin as payment?

Yes! We proudly accept Bitcoin as payment, along with traditional payment methods. If you need assistance with making a Bitcoin payment, feel free to reach out.  

4. How long does shipping take?

Orders are typically processed within 3-5 business days. Shipping times range from 5-14 business days depending on your location. Please note that international orders may take longer due to customs processing.  

5. Do you offer returns or exchanges?

Due to the nature of our business and the high costs of small-batch production, all sales are final. We do not accept returns or exchanges, so please review product details carefully before purchasing.  

6. How do I care for my jewelry?

To maintain the beauty of your piece, store it in a dry place, avoid exposure to harsh chemicals, and gently clean it with a soft cloth. For gold and silver items, occasional polishing will help preserve their shine.  

7. Do you offer custom or personalized jewelry?

At this time, we do not offer custom designs, but we are always looking to expand our collection. Stay tuned for future releases by subscribing to our newsletter!  

8. Where are you based?

Bitcoin Butik is based in Dubai, but we serve customers worldwide.  

9. How can I stay updated on new releases?

Sign up for our newsletter and follow us on social media to stay informed about new collections, special offers, and exclusive Bitcoin-inspired designs.  

10. How can I contact customer support?  

For any inquiries, feel free to email us at bitcoinbutik@gmail.com. We aim to respond within 48 hours.

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